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Cookies policy

We use our own cookies and third party cookies on our websites in order to store and recover the data of the session and to track your preferences, customised user experience and obtain statistics of use of the website. By browsing our pages, you accept the use of cookies according to our Cookies Policy, details of which are given in the following. This policy may be updated, so we recommend that you consult it regularly.

What are cookies?

Cookies are text files that are stored on a user’s web browser. They are created when you visit a website and are used for enhancing web browsing experience and providing interactive services.

Types of cookies:

According to their origin:

  • Own: These are cookies generated by the website that you are visiting.
  • Third party: These are cookies that are received when you browse this website, but which have been generated by a third service which is hosted in the website.

According to time of permanence:

  • Session cookies: This is a type of cookie designed to collect and store data while the user accesses a website, and which is erased when you close your browser.
  • Persistent cookies: This type of cookie stores data in the terminal and this can be accessed and processed during a time established by those responsible for the cookie. This may range from a few minutes to several years.

According to their purpose:

  • Technical purposes: These cookies are necessary for the functioning of the website. They are also called “strictly necessary”. They permit the control of the traffic from the server to multiple users at the same time, the user identification and access, etc.
  • Customised: These enable each user to configure aspects such as the language of the website or the regional configuration.
  • Analysis or performance: These enable us to anonymously measure the number of visits and browsing criteria from different areas of the website.
  • Advertising: These permit the implementation of efficiency parameters in the advertising offered on the web pages.
  • Behavioural advertising cookies: These permit the implementation of efficiency parameters in the advertising offered on the web pages, based on information on the behaviour of users.

Which type of cookies do we use on the Kutxabank website?

Own Cookies:

We use session cookies for technical purposes, which are strictly necessary to maintain the functioning of the page. They permit users to browse the website and use its essential features, such as the tracking of user movements. These cookies do not store any personal data nor do they collect any of your browsing data for marketing purposes or remember which pages you have browsed.

We also use customised cookies, which permit users to customised some features, such as the browsing language. This way, we can offer a better browsing experience that is more suited to your profile.

Third party cookies:

Analysis cookies: We use “Google Analytics” cookies, which are owned and controlled by Google. There are four cookies called “utma, utmb, utmc and utmz”, used to track visitor interactions. They are used mainly to obtain information on the number of visits, the pages visited, etc. This information enables us to provide a better and more suitable service to users. For further information on this and how to delete these cookies:

Advertising cookies: We use “Google Adwords” cookies, which enable us to manage as efficiently as possible, the information to display in the advertising spaces, based on client interaction with this website.

Social networks cookies: On some pages of the Kutxabank website you will find buttons of the type “Like” or “Share”, with the purpose of sharing certain content from the website with social networks, such as Facebook, Twitter, or Tuenti. This function involves the use of cookies which link to the social network websites. For further information on the use of cookies on social networks, check with the network’s own cookies policy.

How to delete cookies?

The main browsers have options for blocking and deleting cookies, but the procedure may differ from one internet browser to another and, as a result, we recommend that you check the instructions provided by the creator of your Internet browser. In the case of mobile devices, browsers can usually find these options in the Settings section.

Please take into account that if you decide to configure your browser to reject our cookies, we will be unable to track your preferences and some pages may not be available.

© Kutxabank 2012

We use own and third-party cookies to maintain your session and your preferences, personalise the user experience and obtain website user statistics.By continuing to browse you accept their installation. Learn more about our Cookies policy and how to change cookie settings